Shipping & Return Policy

Shipping Fee:

Global Shipping Rates : All rates are quoted in U.S. Dollars

Please note:
1. All Shipments Must Have Recipient`s Signature To Receive At Door. Or Pick Up From Local Post Office If A Note Left At Door.
2. All Shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

We work hard every day to bring you the lowest possible shipping cost.
Shipping charges vary by weight, shipping option, and delivery address.
To find out how much your item will cost to ship:
     Add your item to your cart
     Click Proceed to Checkout
     Enter or verify your shipping destination
     Choose a shipping method
Your shipping cost will appear in the Order Summary on the right side of the page. Click Continue to proceed with checkout, or "Return to Cart" to leave checkout.

Quick reference for the shipping rates, may vary by Mail Letter or Mail Parcel. All mails are registered with tracking numbers.


** Standard Shipping Rates Reference :
Packing Net Weight Asia / Oceania USA / Canada Europe / Africa / Central & South America HK / Macau
0 - 200g $5.50 $6.50 if UK $6.50 / MEXICO $6.50 $5.00
201 - 300g $7.00 $8.50 if UK $8.50 / MEXICO $8.50 $6.00
301 - 400g $8.00 $10.00 / $9.00 if UK $10.50 / MEXICO $10.50 $6.50
401 - 500g $9.50 $10.00 / $9.00 if UK $12.00 / MEXICO $12.00 $7.50
501 - 600g $10.50 $14.00 / $13.50 if UK $14.00 / MEXICO $14.00 $8.50
601 - 700g $12.00 $15.50 / $14.50 if UK $15.50 / MEXICO $15.50 $9.50
701 - 800g $13.00 $16.50 / $14.50 if UK $17.50 / MEXICO $17.50 $10.50
801 - 900g $14.50 $16.50 / $14.50 if UK $18.50 / MEXICO $19.00 $11.00
900 - 1000g $15.50 $16.50 / $14.50 if UK $18.50 / MEXICO $21.00 $12.00
1001 - 1500g $22.00 $23.00 / $20.00 if UK $22.50 / MEXICO $26.50 $15.00
1501 - 2000g $28.00 $29.50 / $25.50 if UK $26.50 / MEXICO $32.00 $17.00
2001 - 2500g $36.00 $36.50 / $31.00 if UK $30.50 / MEXICO $37.00 $19.00
2501 - 3000g $41.00 $43.00 / $36.50 if UK $35.00 / MEXICO $42.00 $22.00
3001 - 4000g $51.00 $56.00 / $47.50 if UK $43.00 / MEXICO $52.50 $30.00
4001 - 5000g $61.00 $67.50 / $59.00 if UK $51.50 / MEXICO $63.00 $38.00
5001 - 6000g $71.00 $82.50 / $70.00 if UK $59.50 / MEXICO $73.00 $45.00
6001 - 7000g $78.00 $95.50 / $81.00 if UK $67.50 / MEXICO $83.50 $50.00
7001 - 8000g $88.00 $109.00 / $92.00 if UK $76.00 / MEXICO $94.00 $55.00
8001 - 9000g $97.00 $122.00 / $103.00 if UK $84.00 / MEXICO $104.50 $60.00
9001 - 10000g $110.00 $134.50 / $114.00 if UK $92.50 / MEXICO $114.50 $66.00
10001 - 15000g $160.00 $191.50 / $169.00 if UK $133.50 / MEXICO $166.50 $77.00
15001 - 20000g $200.00 $248.50 / $225.00 if UK $174.50 / MEXICO $218.00 $95.00

** Express Shipping Rates Reference :
Packing Net Weight Asia / Oceania USA / Canada / Europe  Africa / Central & South America HK / Macau
0 - 250g $22.00 $30.00 $23.00 $12.50
251 - 500g $22.00 $30.00 $29.00 $14.50
501 - 1000g $23.00 $35.00 $36.00 $18.00
1001 - 1500g $25.50 $40.00 $43.50 $21.50
1501 - 20000g $29.50 $45.00 $50.50 $24.50
2001 - 2500g $33.00 $50.50 $58.00 $28.00
2501 - 3000g $37.00 $60.00 $65.50 $31.50
3001 - 3500g $40.50 $70.00 $73.00 $34.50
3501 - 4000g $43.50 $80.00 $80.00 $37.50
4001 - 4500g $47.00 $90.00 $87.50 $40.50
4501 - 5000g $50.50 $100.00 $94.50 $43.50
5001 - 5500g $54.00 $110.00 $102.00 $47.00
5501 - 6000g $57.00 $120.00 $109.50 $49.50
6001 - 6500g $60.50 $130.00 $117.00 $53.00
6501 - 7000g $64.00 $140.00 $124.00 $55.50
7001 - 7500g $67.50 $150.00 $131.50 $59.00
7501 - 8000g $160.00 $107.00 $138.50 $62.00
8001 - 8500g $74.50 $170.00 $146.00 $65.00
8501 - 9000g $77.50 $180.00 $153.00 $68.00
9001 - 9500g $81.00 $190.00 $160.50 $71.00
9501 - 10000g $84.50 $200.00 $168.00 $74.00
10001 - 11000g $88.50 $210.00 $180.00 $77.50
11001 - 12000g $93.00 $220.00 $192.00 $81.00
12001 - 13000g $97.00 $230.00 $204.50 $84.50
13001 - 14000g $101.50 $240.00 $216.50 $88.00
14001 - 15000g $105.50 $340.00 $228.50 $92.00
15001 - 20000g $127.00 $440.00 $289.50 $109.50
20001 - 30000g $163.00 $540.00 $403.50 $140.00

-- Standard USA or International Shipping usually arrives within 10 - 14 business days, excluding holidays and customs clearance.

-- Standard Asia and Oceania Shipping usually arrives within 7 - 14 days from the shipped date, excluding customs clearance.

-- Express Shipping usually arrives within 4 - 7 days from the shipped date, excluding customs clearance.

** ** A carton of package tare weight is 150g - the weight of typical packaging of small to medium packages, and a 90% increase for larger packages which your purchase exceeds over 300g of packing net weight.

For examaple,

1. if order 1 x PooBags Size 1 = 68.0g, the packing gross weight = 68.0g + 150.0g (carton of package tare weight) = 218.0g;

2. If order 1 x PooTrap Size 3 + 1 x PooBags Size M, the packing gross weight = 198.0g + 101.0g + 284.05g (carton of package tare weight) = 583.05g;

3. If order 1 x PooTrap Size 1 + 1 x PooTrap Size 7, the packing gross weight = 115.0g + 344.8g + 436.81g (carton of package tare weight) = 896.61g.

PooTrap Packing Net Weight PooBags Packing Net Weight
Size 1 115.0g Size S 68.0g
Size 2 117.2g Size M 101.0g
Size 3 198.0g Size L 147.0g
Size 4 202.8g Size XL 173.0g
Size 5 292.0g Size S - 5 Packs in One 300.0g
Size 6 294.8g Size M - 5 Packs in One 445.0g
Size 7 344.8g Size L - 5 Packs in One 655.0g
Size 8 349.6g Size XL - 5 Packs in One 765.0g

Exchanges and Returns: General Policy

The Apple Ju Studio, Inc. will gladly accept any merchandise items for return or exchange within 30 days of the initial shipment date. We provide the APPRECIATIVE PERIOD NOT TRIAL PERIOD to avoid from infection. All items must be in their original condition (not washed, worn, or covered in dog hair, we will look it over and record it).  The original shipping fee and an extra handling charges (an extra US$10.00 handling fee for Registered Mail, an extra US$20.00 handling fee for Express Mail, an extra 20% of Shopping Cart Cost for Not (or Refused) Picking Up Delivered Items at Door or from Post Office.) are non-refundable except in the case of a manufacturer\s defect or a mistake made on our behalf.

Exchange Policy:

The Apple Ju Studio, Inc. will gladly exchange any item at no additional charge.  All items must be in their original condition (not washed, worn, or covered in dog hair, we will look it ovver and record it). All exchanges are processed and shipped within 24 hours of receiving your package. Please allow ample time for your exchange to reach us.

If you need to make an exchange because there was an error on our part (we shipped you the wrong item), please send a email to service@ofpet.com.

Return / Refund Policy:

The Apple Ju Studio, Inc. will gladly refund your money for returned items. The original shipping fee and handling charges(an extra US$10.00 handling fee for Registered Mail, an extra US$20.00 handling fee for Express Mail, an extra 20% of Shopping Cart Cost for Not (or Refused) Picking Up Delivered Items at Door or from Post Office) are non-refundable. Returned items must be in their original condition. Your refund will be issued by the same method that payment was obtained (credit card or PayPal). All returns are processed the day we receive them. Credits may take up to three business days to post to your account. Please allow ample time for your return to reach us.

Exchange Procedure:

If you need to make an exchange for any reason, simply send the item back to us at the address of the mail. Please include a note with your name, address, telephone number, and order number (invoice #). Also indicate the item you are exchanging, the reason for the exchange, and the item you would like instead. For PooTrap items, please make sure to state the color and size of the replacement item.

Return / Refund Procedure:

If you need to return an item for a refund, simply send the item back to us at the address of the mail (Apple Ju Studio, Inc. 266 Kunming Street, Wanhua Distriction 10850, Taipei, Taiwan. Tel:+886-2-23123673) Include a note with your name, address, telephone number, and order number (invoice #). Please indicate the item you are returning, the reason for the return, and state that you would like to be refunded.  All items must be in their original condition (not washed, worn, or covered in dog hair, we will check it over). If you originally paid by credit card or Paypal, we will issue your refund to the same charge account. The original shipping fee and handling charges(an extra US$10.00 handling fee for Registered Mail, an extra US$20.00 handling fee for Express Mail, an extra 20% of Shopping Cart Cost for Not (or Refused) Picking Up Delivered Items at Door or from Post Office) are non-refundable except in the case of a manufacturer\s defect or a mistake made on our behalf.

If you have any further questions please send a mail service@ofpet.com. Thanks!

Continue
Categories
Information Center
PooTrap SIZE 2
PooTrap SIZE 2
reg. US$44.00
US$38.00
Quick Find
 
Use keywords to find the product you are looking for.
Advanced Search
0 items
There are currently no product reviews